Cancellation Policy

Live Oak Coffee Co. – Subscription (Purchase Options) Cancellation Policy

At Live Oak Coffee Co., we ship your coffee quickly so you always get the best cup possible. Because of this, we’ve designed our subscription policy to be flexible while respecting our fulfillment process.

Managing Your Subscription
You may manage your subscription at any time through your customer account, including:

• Skipping a shipment
• Changing your coffee selection
• Updating your shipping or billing information

Cancellation Policy
You may cancel your subscription at any time. To avoid being charged for your next order, cancellations must be made at least 24 hours before your scheduled billing date.

Orders Already Processed
Once an order has been processed, it cannot be canceled or refunded.

Billing & Renewals
Subscriptions automatically renew based on your selected delivery frequency. You will be charged on the scheduled billing date associated with your subscription.

Need Help?
If you have any questions or need assistance managing your subscription, login to your account at Live Oak Coffee Co. or reach out to our team at order@liveoakcoffeeco.com - we are always happy to help. 

Our Promise
We’re committed to delivering fresh, high-quality coffee with flexibility that fits your routine. If your schedule changes, we encourage you to skip or reschedule your next shipment rather than cancel.